Terms and conditions

Core E-commerce and Sales Clauses

 

1. Acceptance of Terms (Preamble):

   • State clearly that by accessing, browsing, or using the website/store or purchasing products, the customer agrees to be bound by these T&C.

   • Include an age requirement (e.g., must be the age of majority in their jurisdiction).

2. Product Information and Pricing:

   • Accuracy of Information: Note that while you strive for accuracy in product descriptions, colors, and images, you cannot guarantee that the user's monitor or device display will be exact.

   • Pricing: State that prices are subject to change without notice and that you reserve the right to correct pricing errors, even after an order is placed.

   • Availability: Reserve the right to limit the sales of products or services and to discontinue any product at any time.

   • Modification of Products: State that products may be slightly modified or discontinued.

3. Orders, Payment, and Order Acceptance:

   • Order Acceptance: Reserve the right to refuse or cancel any order (e.g., due to stock issues, pricing errors, or suspicion of fraud), even after sending an order confirmation.

   • Payment Terms: Specify accepted payment methods and require current, complete, and accurate purchase and account information.

   • Taxes and Fees: Clarify that prices do not include shipping, handling, or applicable taxes/duties unless explicitly stated.

4. Shipping, Delivery, and Risk of Loss:

   • Shipping Policy: Clearly link to or summarize your Shipping Policy, including delivery timelines, costs, and shipping methods.

   • Risk of Loss: State that the risk of loss and title for items purchased passes to the customer upon delivery of the item to the carrier.

   • Delays: Disclaim liability for any shipping delays outside of your control.

5. Returns, Refunds, and Exchanges:

   • Policy Link: Clearly link to or summarize your detailed Return and Refund Policy.

   • Conditions: State the timeframe for returns, the required condition of the returned item (e.g., unused, in original packaging), and who is responsible for return shipping costs.

   • Exclusions: Clearly list any items that are final sale or non-returnable (e.g., custom orders, clearance items).

 

Legal and Liability Clauses

 

6. Limitation of Liability and Disclaimers:

   • This is a crucial clause. State that the website and products are provided "as is" and "as available" without warranties of any kind.

   • Limit the maximum liability you have to the customer (e.g., to the amount paid for the product in question).

   • Disclaim liability for indirect, incidental, punitive, or consequential damages.

7. Intellectual Property (Copyright & Trademarks):

   • State that all content on the site (text, images, logos, designs, product photography, etc.) is your property or licensed to you and is protected by copyright and trademark laws.

   • Prohibit unauthorized use, reproduction, or distribution of your content.

8. User Conduct and Prohibited Uses:

   • Outline acceptable use of your website.

   • Prohibit illegal, fraudulent, or abusive activities (e.g., hacking, transmitting viruses, impersonation, posting defamatory content).

9. Termination:

   • Reserve the right to suspend or terminate a user's account or access to the service for any reason, particularly for breach of the T&C.

10. Governing Law and Dispute Resolution:

    • Specify the jurisdiction and laws that will govern the T&C (e.g., the laws of your state/country).

    • Outline the process for resolving disputes (e.g., mandatory arbitration, mediation, or small claims court).

11. Privacy Policy Link:

    • Clearly state that your collection and use of personal information is governed by your separate Privacy Policy and provide a direct link to it.

12. Changes to Terms:

    • Reserve the right to update or modify the T&C at any time, with new terms taking effect immediately upon posting to the website.